Terms & Conditions

Maison Vie

Terms & Conditions

Ordering

Orders for your next scheduled delivery should be placed the previous day, between 9am and 6pm.

Your calls or web usage may be monitored or recorded to maintain and improve our levels of service.

We guarantee four days shelf life remaining at time of delivery on all products, except where stated.

Products marked as vegetarian in our product list may contain dairy. For up to date ingredient and allergen information always check the labels. For more information please call our customer care line between 9AM-6PM everyday on: +44 203 637 9337.

Products are marked vegetarian as defined by guidance of the Food Standards Agency. Please see www.food.gov.uk for more details.

Catch Weighted Items - Where applicable the weights shown are for guidance and menu planning only, these products will be charged by actual item weight at the time of ordering.

Delivery,  Payment Terms & Refund

Delivery is available just for neighbors in 1 mile and it's free for the orders over £30.

All goods, invoiced and delivered, will remain the property of Maison Vie until paid for in full. The acceptance and use of the goods, together with the subsequent payment of the invoice will be deemed to complete the sale of the goods.

Maison Vie’s current price list indicates the price of the goods on the date of issue of the price list.

Whilst it is the company’s intention not to change prices between issuing price lists - prices are subject to alteration without notice.

Prices are fixed on the day of delivery, not when goods are ordered.

Queries on the price charged for goods cannot be accepted after the last day of the month following delivery. Subsequent claims will therefore not be met.

In order to conform the Food Safety Act 1990, we are unable to accept returned goods unless notified at the time of delivery.

All goods are offered subject to availability.

All information contained within the brochures and online is correct at the time of printing/publishing. Changes may occur from time to time, check product information on label.

Whilst every effort is made to ensure the accuracy of this price list and the website, occasional errors may occur.

Delivery Company

The Company uses I Send Parcels - https://www.ipostparcels.com/ for their parcels delivery. For more information about their privacy policy please click here https://www.ipostparcels.com/parcel-delivery/privacy-policy.